Luis Font named to MSP Mentor 250
Congratulations to our CEO Luis Font, as Luis was named to the prestigious
MSP Mentor 250 list.
In the slowly recovering global economy at least one industry, the Managed Service Provider (MSP) vertical, is dramatically changing and thriving. In eWeek's recent IT Management column entitled "Economy Ignites Interest in Managed Services and SaaS...", Nathan Eddy reports on a study by AMI Partners that reveals small and midsize companies (SMBs) feel the economy is starting to stabilize, but "among the key changes identified in the study was the drastic increase of SMBs worldwide now showing strong interest in managed services and SaaS (software as a service) and dramatic increases in midmarket companies' plans to outsource specific IT needs such as storage, security and telecommunications." You can read the entire article here; http://bit.ly/UseNT
And Industry analysts are now forecasting strong if not "hockey stick" expansion for MSPs focused on delivering on-demand IT management, help desk and customer care to businesses of every size and in the most security-sensitive organizations, including education, healthcare, financial services and government.
We are hearing about the growth opportunities from our global MSP customers, large and small, and partners, because both the SaaS delivery model and the SMB desire for managed services is impacting their service delivery and their business models.
The delivery of IT support services via "the cloud" and several other factors including; the economy, major players such as Google and the nearly instant return on investment or as we say at NTRglobal, instant return on deployment (IROD), has caused and increased awareness and desire for more services and for deployment options
Our customers tell us that they need options for their clients that go beyond a subscription.
So we listen and invest and develop a complete set of remote support and customer-care tools for supporting mobile devices and PCs on a multitude of operating systems, including Windows, Mac, Linux and Smartphone. We offer a flexible choice of secure on-demand delivery platforms, including SaaS, customer self-hosted, virtual appliance and other flexible VIP cloud delivery solutions where straight SaaS is not an option.
SaaS, it's not just for CRM anymore